Frequently Asked Questions

Q:Can I bring my computer to you?
A:Yes, call to schedule a drop off and pickup time. If you drop
your computer off in the morning we can usually have it fixed
and ready for pickup within 3 to 5 days.

Q:Do you accept credit cards?
A:No, at this point we are only able to accept cash or checks.

Q:Do you ever work sites outside of San Francisco?
A:Generally, no. However exceptions are sometimes made.

Q:Do you service Macs?
A:Yes, we provide wireless networking, data recovery services,
harddrive replacement, and upgrades for Mac desktops and
notebooks.

Q:If a job only takes X minutes, do I still have to pay for 1 hour?
A:Yes. However, we will be happy to assist you with any other
issues or questions you may have in the remaining time.

Q:Do you provide estimates?
A:Yes, we provide non-binding cost estimates.

Q:Will you do quoted price jobs?
A:No. Due to the complex nature of computer work there may
arise unforseen complications which could lengthen the job.