Business and residential onsite (in-office or in-home) service is $80 per hour. Remote support and drop off service for laptop and desktop repair is $60 per hour. Drop offs are by appointment only. Onsite service has a 2 hour minimum charge. Additional time is billed in 15 minute increments.
If the original problem persists after a repair has been completed call within 5 days of the date of service and I will attempt to address the issue free of charge. If the complaint is regarding onsite service, I will not return for an onsite followup until an attempt has been made to resolve the issue by phone or online support.
Our data recovery service has a low fixed rate of $180 dollars if successful, if we can’t recovery any data there is no charge. For more about our data recovery services click here.
E-mail and telephone support are offered free-of-charge to current clients, though repeated or lengthy calls will be subject to the standard hourly rate.